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Free shipping on
orders over $75

Ground Service contiguous US and Canada.

Ordering Info

Ordering and Payment

Payment:
We accept Visa, MasterCard, Discover, American Express and PayPal (we do not accept PayPal e-checks). We do not accept personal checks, cash, or creatively barter for rare collectibles such as rings, vintage electric guitar amps or Mid-Century Scandinavian furniture. Please note that credit cards are pre-authorized during the order entry process and then settled when your order ships, PayPal orders are settled at acceptance of your order. E-mail notifications will be sent upon receipt of your order, and followed by another when your order has shipped. Your shipment receipt will include tracking number(s) for your convenience. Thanks for doing business with Blue Q!

Minimum Order:
Only $15.00, can you believe it, we will actually ship you an order worth only fifteen bucks!

Pricing:
All prices shown on site are in US Dollars.

Sales Tax:
We are required by law to collect sales tax for orders shipped within the state of Massachusetts. We must collect GST/HST when shipping to Canada.

Safe Sex:
Not available, but we do employ 128-bit Secure Sockets Layer (SSL) technology that safely encrypts all private information when placing an order.

Gift Wrapping:
Gift wrapping is not available since we are so exhausted today!

SplitShipping:
We cannot split an order to separate shipping addresses. A separate order is required for each shipping address.

I Made a Mistake:
Once you have submitted your order, it is processed quickly and thus we are unable to make changes. It would be impractical for us to chase the UPS truck down the road. They all look quite similar, you know. If you have any questions, please contact us at webbo@blueq.com.

Returns:
Our products are designed to make a one way trip to you and your loved ones. We take returns for defective items only. In other words if you decide that a pink bar of soap clashes with your powder room decor, better luck next time.

Privacy:
Blue Q will not rent or sell your e-mail address. Blue Q may share information you provide if you choose to participate in a sweepstakes with companies with whom we have joined to offer a promotion, as well as other companies whose promotions we think will interest you. We do not share credit card information with third parties except for the purpose of processing payment for orders you have placed with Blue Q.

Questions:
Contact us at webbo@blueq.com We will get back to you within 24 hours excluding holidays and weekends.

Shipping Info

Transit Times and Territories

Blue Q ships to all 50 US states, Puerto Rico, US Virgin Islands, Guam, Canada and countries we can pronounce. Of course you can find our products in many fantastic and curious shops the world over, and we encourage you to seek out these venues to smell, savor and inspect our wares in the flesh! Please see the Where To Buy section (US Canada only) for your local Blue Q merchants!

USA, Alaska, Hawaii, Puerto Rico, Guam and Virgin Islands

Orders received by 2:00 PM EST are shipped the same day, Mon-Fri not including weekends holidays from our Massachusetts warehouse. Please note that UPS does not deliver on Saturdays, Sundays or holidays, nor are these considered transit days. You will be sent an order confirmation via e-mail once your order has been received and then another notice with tracking number(s) when your order has shipped. Are you with us? Good!

Commercial Mail Receiving Agency (CMRA) Addresses

If you're a private mailbox holder (use a local commercial mail receiving agency), do not use "Box" for your mailbox number, instead use # or PMB. This will ensure that your address is not mistaken to be a P.O. Box, and that orders can ship to you via means other than the U.S. Postal Service.

Shipping to APO/FPO Military Sites

For information relating to the shipment of products to an APO or FPO domestic or abroad click here

Canada

Canadian orders are shipped UPS Ground service unless your order is being shipped to the Yukon, Nunavut or Northwest Territories. Orders shipped to the Yukon, Nunavut or Northwest Territories are shipped via US Post Office Priority Service. Transit time varies depending on location, so please allow 5-10 business days for your shipment to arrive. Blue Q pays all duty and clearance fees because the owners' mom is from Montreal. Montreal smoked meat sandwiches and bagels rock! We Love Canada.

Overseas

Overseas orders are shipped via United Parcel Service or the US Postal Service. If you choose UPS, VAT tax will be added to your order. For US Postal Service orders, the delivery person will collect VAT taxes upon delivery. Transit time to all these wonderful countries is 10-14 business days not including weekends and holidays. Blue Q ships to the following countries: Aruba, Australia, Austria, Bahamas, Belgium, Brazil, Brunei Darussalam, Chile, China, Costa Rica, Cuba, Czech Republic, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Korea, Luxembourg, Malaysia, Martinique, Mexico, Monaco, Morocco, Namibia, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Russia, Saint Lucia, Saudi Arabia, Singapore, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, Turks Caicos, United Arab Emirates and the United Kingdom. More to be added soon.

Restrictions Clarifications:

What's a Day? Well Blue Q is closed on weekends and your basic holidays. UPS and the Postal Service are closed on their published schedules. Thus, when we or they are closed, that's not a "day". So 2nd Day Air sometimes means 4 days. If you forgot to buy a loved one a gift for a very important day and things are looking tight, contact customer service who can tell you if you are truly screwed or not. Customer Service can be reached at webbo@blueq.com

Prisons: After the 1994 release of Blue Q hacksaw-blade soap, we are no longer allowed to ship to prisons. If you would like to send our products to a prison, please ship to yourself first and then deliver personally or via the post office. Sorry for the inconvenience.

Shipping Costs

Costs are calculated after you have added items to your shopping cart and are based on weight, zone and service level chosen.If your order ships to the US or Canada, orders over $75 receive free ground shipping.

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Good News

Did you know that Blue Q sends out the best,
least spammy e-blasts in the land?

It’s true! They are chock full of useful, life-improving
information - mostly about awesome
new products and sales and stuff.