Shipping policy

USA, Alaska, Hawaii, Puerto Rico,
Guam and Virgin Islands

Orders received by 12:00 PM EST Monday through Friday are shipped the same day, from our Massachusetts warehouse. Orders received over the weekend will ship the following Monday, unless it's a holiday. You get it. Please note that UPS does not deliver on Saturdays, Sundays or holidays, nor are these considered transit days. 

We are not responsible for carriers' delivery delays that occur once an order has left our warehouse. 

Overseas

Due to lengthy delivery times and inconsistent duty and tax laws, we can no longer ship overseas. We're as bummed as you are! But, there’s hope! Click here for a shipping solution to anywhere on planet Earth.

Clarifications and Restrictions

What's a "day?" Good question! Blue Q is closed on weekends and your basic holidays. UPS and the Postal Service are closed on their published schedules. Thus, when we or they are closed, that's not a "day." So 2nd Day Air sometimes means 4 days. If you forgot to buy a loved one a gift for a very important day and things are looking tight, contact customer service who can tell you if you are truly screwed or not. Customer Service can be reached at webbo@blueq.com

Prisons: We do not ship to prisons. If you would like to send our products to a prison, please ship to yourself first and then deliver personally or via the post office. Sorry for the inconvenience.

Canada

Canadian orders are shipped UPS Ground service unless your order is being shipped to the Yukon, Nunavut or Northwest Territories. Orders shipped to the Yukon, Nunavut or Northwest Territories are shipped via US Post Office Priority Service. Transit time varies depending on location, so please allow 5-10 business days for your shipment to arrive. Blue Q pays all duty and clearance fees because we're nice and also because the owners' mom is from Montreal.

Commercial Mail Receiving Agency
(CMRA) Addresses

If you're a private mailbox holder (use a local commercial mail receiving agency), do not use "Box" for your mailbox number, instead use # or PMB. This will ensure that your address is not mistaken to be a P.O. Box, and that orders can ship to you via means other than the U.S. Postal Service.

Shipping to APO/FPO Military Sites For information relating to the shipment of products to an APO or FPO domestic or abroad click here.

Shipping Costs

Costs are calculated after you have added items to your shopping cart and are based on weight, zone and service level chosen. If your order ships to the US only, orders over $50 receive free ground shipping.

We can assure you that we are not taking a cut on shipping. Not a penny. You’re charged what we’re charged, or less (as we cover part of the cost on larger orders).